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500 fail whale still occuring #175

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lynxlynxlynx opened this issue Mar 6, 2018 · 10 comments
Open

500 fail whale still occuring #175

lynxlynxlynx opened this issue Mar 6, 2018 · 10 comments
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@lynxlynxlynx
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To quote a user:

The issues mentioned, including the screenshot I shared are recent. I just reproduced the 500 error on my Nexus 5 (Launch app. Get message asking to enable geolocation. Go enable geolocation. Come back to app. Get the fail whale error).

I can reproduce on my different android. Restarting the app doesn't even load it that far (infinite loading on white bg).

@krishaamer
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krishaamer commented Mar 6, 2018

Same on iOS 11 (today). It's less frequent than it used to be but do some zooming in and out that needs to load new trashpoints and you'll soon see the whale.

img_6597

@alexsmartv
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Yesterday from mobile i had "Fail whale" {HTTP 500 Internal Server Error} and in the same time the web admin page was unreachable.

screenshot_2018-03-10-19-00-16

@Dasha1990
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Reproduced this behavior during sending request POST /api/v1/overview/trashpoints, POST /api/v1/overview/clusters . Reproduces really strange sometimes three times for same map area and than it comes ok

@KristiinaKerge
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It happened to me today
Android 8.0.0

@lynxlynxlynx
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lynxlynxlynx commented Mar 21, 2018

Even from using the deployed web-app it is clear API response times are sometimes abysmal and/or break (500 or 504 responses). Do we have server connectivity issues? Resolving #39 would perhaps show it, but I guess a test could also be just scripted.

Partially also tracked in #106.

@KristiinaKerge KristiinaKerge added this to for May release in With partners help Mar 21, 2018
@KristiinaKerge KristiinaKerge moved this from for May release to for April release in With partners help Mar 21, 2018
@KristiinaKerge KristiinaKerge moved this from In Review to To do in With partners help Apr 4, 2018
@KristiinaKerge KristiinaKerge removed this from To do in With partners help Apr 4, 2018
@KristiinaKerge
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KristiinaKerge commented Apr 11, 2018

April 10, 2018 9:02 AM I got users feedback that the error 500 appeared again.
Sony Xperia z5 compact.. And operation system android 7.1.1

@KristiinaKerge
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Had error message 500 and 504.
Sony Xperia z5 compact.. And operation system android 7.1.1

@vrfe
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vrfe commented Apr 12, 2018

Message 500 on Samsung G3118H, Android version 4.4.4 and unable to take pictures (gallery closes down)
Message 500 on Alcatel Pixi 4, Android 6.0 ( and screen turns blank when I'm trying to take pictures)
And also message 500 on Tablet Lenovo A5500-H. Operation system is 4.4,2 (gallery stops working as well when I'm trying to take pictures)

@kadry55
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kadry55 commented May 23, 2018

Got an error 500 when zooming in on map with new version.
Iphone 6S

@kadry55
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kadry55 commented May 23, 2018

Got a second error 500 after creating trashpoint in Offline -> going online -> clicking on edit trashpoint -> delete trashpoint: error
img_0295

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